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Global Ethics and Compliance Learning Programme 

Office Collaboration Scene

WHAT MADE IT COMPLEX?

  • Programme was inherited after another project manager left the business. 

  • Timeline expectations were not realistic for the amount of work remaining. 

  • Delivery required managing video, Storyline production and 22-language localisation. 

  • Resources were limited against the volume and complexity of the work.

my responsibility

  • Took ownership of delivery planning, stakeholder communication and language finalisation. 

  • Managed timeline, scope and multilingual delivery workstreams. 

  • Coordinated remaining languages and delivery updates. 

  • Kept stakeholders aligned while managing the pressure of a compressed schedule. 

IMPACT

  • Managed a high-profile compliance learning programme with a £750k budget. 

  • Coordinated delivery of a 90-minute Storyline course with video into 22 languages. 

  • Maintained communication and delivery control while the final languages were being completed. 

LESSONS LEARNED

  • Inherited programmes need immediate review of scope, timeline, assumptions and open risks. 

  • Large multilingual projects need realistic contingency for approvals, QA and stakeholder review. 

  • Clear status reporting is essential when expectations need to be reset. 

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