Curriculum Vitae
Experience
Rubric Europe | Project Management Associate | Edinburgh, UK
March 2022 – Present | (Project Administrator, August 2021 – March 2022)
Responsible for 6 clients, leading weekly meetings, writing status reports, and preparing and updating daily project schedules.
Managing up to 63 translators and teams of engineers and developers, ensuring they have the information and resources to work effectively.
Troubleshooting errors in source files and coding, and logging these in continuous improvement logs for internal or client use.
Controlling project costs, quotations, invoicing and maintaining accounts, bringing in between £30,000 to £87,000 in profit per month.
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Complaints Specialist | HSBC | Edinburgh, UK
November 2019 – August 2021
The first to be accredited in all aspects of investigation with a 100% audited pass rate and consistently achieving weekly productivity targets.
Investigated complex cases within a set 8-week time frame to deliver decisions.
Seasonal Office and Research Assistant | 8800 Software, Inc.| Oviedo, FL, USA
May 2014 – September 2018
Created, edited and launched a multilingual local government website using Wix website editing software and other IT packages.
Researched information for creating a non-profit organisation and presented findings to clients and other stakeholders.
Managed multiple assignments while meeting deadlines for product testing and analysing data to produce high-quality outcomes.
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Public Diplomacy Intern | U.S. Mission to the U.N. (U.S. Department of State) | Rome, IT
February 2018 – April 2018
Reported on high-level special events on social media and analysed engagement across Instagram (increased 83% in 2 months)
Wrote policy reports and new briefings focusing on the political, social and economic impacts of agriculture and sustainability projects.
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Education
Master of Sciences in International and European Politics | University of Edinburgh | Edinburgh, UK
September 2018 – September 2019 (graduation expected November 2019)
Dissertation: Environmental Refugees and Securitization of Policies in the EU
Related Coursework:
Institutions and Policies of the European Union | Analysing European Governance and Public Policy |
Global Environmental Politics | Human Rights, Global Politics and International Law |
The European Union in International Affairs | Gender and Sexuality in Global Politics
Bachelor of Arts in International Studies - European Studies, Cum Laude | University of Florida | Gainesville, FL
August 2014 – December 2017
Minors: Italian Studies, French and Francophone Studies
Honours: International Scholars, Peace Corps Prep, Cum Laude (GPA 3.75/4.00)
Thesis: Migration and its Effects on Western European Languages
Related coursework:
Introduction to International Relations | International Studies Research Seminar | Perspectives on International Studies | European Experience | International Sustainable Development | 20th Century European History
Italian Civilization | French and Italian Language and Culture studies
Study abroad | Istituto Lorenzo de’ Medici | Rome, Italy
August 2016 – December 2016
Related coursework:
Religion and Culture in Italy | Cinema in Italian Society | Politics and History of the Mediterranean | Italian language studies
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Skills & Abilities
Language
English (US - Native) | Spanish (US - Native) | Italian (Fluent, CEF C1) | French (Fluent, CEF B2) | American Sign Language
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Certifications
APM PFQ Certified, CPR Certified
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Organisational
Teamwork | Decision-Making | Prioritization | Problem Identification | Strategy Implementation
Notational Skills | Attention to Detail | Record-Keeping
Inventory Detailing | Filing | Critical Thinking
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Communication
Agile Project Management | Intercultural communication | Peer Advising | Problem-Solving |
Written Communication | Policy Brief and Report Composition | Analytical Research
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Computer
Microsoft Word | Excel | PowerPoint | Adobe Acrobat | Social Media software | WordPress | Data Entry |
CAT Tools (Trados Studio 2021, MemoQ, Idiom) | Microsoft Project
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